Repair or Replace? Deciding What to Do When an Appliance Breaks

by - March 22, 2018

An appliance going wrong in your home may seem like a minor inconvenience at first, but if you have come to rely on it, you are likely to find that it becomes much more of a major problem very quickly.


Deciding whether to repair or replace your appliance can be challenging, and also whether or not you can do the job yourself or if you need to call out someone like On Point Service Company. So, this guide is here to give you a bit of a helping hand in making the decision just a little bit easier.

Is it Really Broken?

First of all, you need to determine whether the appliance is really broken at all. It may sound obvious, but you need to double check whether or not the appliance is plugged in and if the circuit breakers have tripped. Another common problem is that the vents or filters have become clogged with lint and dust.

Is it Still Under Warranty?

Next up, you should be looking to check whether or not the appliance is still under warranty. Check in your owner’s manual or records as most of the major appliances cover labour and parts for a year or two. If this is still the case, you should schedule a service call.

Is it at the End of its Useful Life?

Appliances tend to have an average useful life and it is worth checking how far along yours is. This will give you a rough guide of whether you should repair or replace. For example, dishwashers tend to last around nine years. If yours is only four years old, it is likely to be worth trying to repair it. However, if it is 11 years old, it may be time for a replacement instead.

Follow the 50% Rule

The 50% rule is a good rule of thumb in the repair/replace debate. So, if an appliance is over halfway through its lifespan and the cost of repairing it is over 50% of buying another one new, you should replace it rather than trying to repair it. To do this, you will need to know the typical lifespan and an estimate as to what the cost of repair is going to be.

To DIY or Not?

Before you attempt to repair anything yourself, make sure that you know what you are doing so that you don’t risk causing any more damage or putting yourself in danger. YouTube has plenty of repair videos if you have identified what the problem is in the first place. If in doubt, call out a professional.

Deciding whether to repair or replace an appliance can be a challenging choice, but hopefully, considering these points makes everything that little bit easier. Essentially, you need to work out how long you can expect your appliance to last and what the cost of repair will be in comparison to getting a new one. But first, make sure that it is actually broken and under warranty if it is!


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